How to Trust Movers In Your Home
Moving is a very personal experience. You are letting people you don’t know into your home to handle your valuables. There could be fear of someone stealing or damaging our priceless items. Moving can be a very uncomfortable process for many people. So, it’s understandable to seek out help in choosing trustworthy movers.
At Déménagement Total, we take moving very seriously. We are one of the best moving companies in all of Canada and that is because we care immensely about our customers and treat them like family.
So just like families do, we want to look out for your best interests. In this article we will share some advice on how to select the best trustworthy movers and how to feel confident in having them in your home.
Talk to Your Movers About Their Policy for Protecting Your Belongings
On your quest to find the best moving companies, it pays to do some thorough online research. Select your top 3 choices and read as much as you can about these companies. The best moving companies are always going to be transparent. They will share their pricing, their services and offer you a free quote or estimate. This is a great sign that you are dealing with a company that stands behind their name.
If you sense a company is being secretive, or not open about their policies, this is a red flag. Unfortunately, there are many people trying to get into the moving industry to earn a quick buck. Though cheaper, they are not always honest or hard-working nor are their services of the quality you should expect when hiring trustworthy movers.
Many of them are inexperienced in proper moving methods and can cause damage to your property. Worst case scenario, they can end up high-jacking your items for ransom, or stealing your valuables. Cheaper doesn’t mean better when it comes to moving. You often get what you pay for.
Ask for References and Check Them Out
If you want to feel extra secure in selecting the best moving companies, ask for references. Trustworthy movers will have no problem giving you a few names and phone numbers. You can call the references and ask specific questions about their experience with the moving company. Ask if there were any problems, find out how the movers behaved and how the move went from start to finish.
Talking to someone who has first hand experience with that particular moving company should give you some peace knowing that they will likely provide you with the same quality experience. If the reference has some negative information to share, then you can be thankful you found that out before hiring them to help with your move. Asking for references is a win-win situation in finding trustworthy movers.
Make Sure They Have Adequate Insurance in Case of Damage
Accidents happen, even with the best moving companies, so having insurance is paramount in protecting both the mover and the customer. If a moving company doesn’t offer insurance then run the other way. Reputable movers will have a legitimate moving business and will provide services, including insurance, to their customers.
You can also call the Better Business Bureau or the CAM (Canadian Association of Movers) to check if there are any claims against the company. This can also give you some information about whether or not this is the best moving company for you.
Find Out How They Hire Employees
This is a very specific question that will tell you a lot about the company and if they have trustworthy movers working for them. Do they hire just anyone to work for them? Is there any type of training process involved? Do they do a criminal background check? These are all important things to find out about a company’s hiring practices.
For instance, Déménagement Total has a very strict hiring process. We only hire reputable movers who’ve had some kind of experience in the moving industry. We have an in-depth training program that teaches each employee the best practices when it comes to packing and unpacking, assembly and disassembly of furniture, moving methods, truck loading, customer etiquette and customer service skills.
We also do a criminal background check and each mover must have a clean driving record. We also have a zero tolerance policy for drugs and alcohol. It is our priority that our employees represent the values of Déménagement Total at every step of the moving process. We want our customers to feel comfortable in the presence of our trustworthy movers and to know that their items are being handled with the utmost care and consideration.
Watch Out for Red Flags
According to the Canadian Association of Movers (CAM) moving scams have increased dramatically over the last few years. With over 90% of customers going online to find services, con-artists are getting crafty and unfortunately the consumer is the victim.
Do your due-diligence in finding trustworthy movers. Some common signs of a scam to look out for:
● Low-ball pricing (if the price seems too good to be true, it probably is). The best moving companies run like reputable businesses. Paying fair wages to their movers and having the cost of trucks, and moving equipment and overhead expenses to consider. Reputable movers will have fair competitive rates. If you find a company offering service for well below the average, you have to ask yourself why? Will this initial cheap price cost you more in the long run when they scam you? Unfortunately, the answer is most likely, yes.
● No physical address. The best moving companies have equipment and are registered and have a warehouse or physical location registered to their moving company. If you can’t find an address for a company, don’t risk it.
● They Only Accept Cash. If a company only accepts cash and has no other way of taking money, it has to make you wonder why? Are they working under the table or is it to prevent you from stopping payment? Although reputable movers will accept cash they also take debit and credit as a means of payment.
● They give you a verbal agreement only. The best moving companies and trustworthy movers will always give you a written estimate. This protects both the customer and the company. If a moving company won’t put it in writing then you need to keep on searching.
A good rule of thumb for sniffing out a fraudulent company is to always consider a few factors. Don’t just base your choice on price, look at customer reviews, the company website, and third party review sites like Google and Yelp. If something seems off, trust your instincts.
Finding Trustworthy Movers Is Possible
Many of the best moving companies out there are reputable movers who take pride in their work. Moving is their livelihood and providing excellent service is their number one priority. If you’ve done all of the above and found yourself trustworthy movers you should feel confident that your moving experience is going to go down without a hitch.
Check out Déménagement Total. We are top-quality, trustworthy movers with big hearts and we will make you feel completely comfortable working with us. Start your research now! Give us a call for a free quote!